Support

It’s very easy to set up the box. Just plug and play.

You don’t need to register with Amazon, unless you have an Amazon prime account or you want to download any other apps from Google or Amazon store, or Amazon ask you to register the box.If you like to de-register the unit, please go to Setting -> My Account -> deregister the default account and sign in with your account and restart the unit. If you are not able to see the Apps like Kodi anymore, you need to launch it once and it will add to your recent view automatically.

Internet connection with 25 Megabits per second or higher is recommended for Ultra HD video streaming.
Please visit Fast.com to test your speed.

VPN is recommended for privacy since ISP can see all your traffic, but make sure the VPN provider has zero log policy and meet the above bandwidth requirements.

Go to Amazon Home Page and from the top menu, select: Settings -> Application -> Manage Installed Applications -> Find Kodi from the list and select it. Select the Force stop option from the menu, then press the Launch Application to start Kodi again. (Unplugging/restarting the device also works.)